Debt solutions
Debt solutions

Privacy Policy

Effective Date: September 1, 2026

IG Financial Solutions (“IG Financial Solutions,” “IG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry or application, request financial services, communicate with us, or otherwise interact with IG Financial Solutions.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Mailing address
  • Information submitted through contact forms, applications, or other communications
  • Financial, employment, income, credit-related, or other information necessary to evaluate or process a financial-services request
  • Documents or other information you choose to provide in connection with an inquiry, application, or requested service
  • Communication preferences, including SMS consent and opt-out records

When you use our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar technologies.

2. How We Use Your Information

We may use information we collect to:

  • Respond to your inquiries
  • Provide services you request
  • Evaluate, process, facilitate, or service applications and financial-services requests
  • Communicate with you about an inquiry, application, account, transaction, or requested service
  • Request, deliver, or confirm receipt of documents
  • Provide secure document-review or electronic-signature links
  • Schedule or remind you about appointments or telephone calls
  • Provide customer service and support
  • Verify information and prevent fraud
  • Maintain business and transaction records
  • Improve our website, services, and customer experience
  • Protect the security and integrity of our systems
  • Comply with applicable legal, regulatory, and contractual obligations
  • Exercise or defend legal rights

We may also use information for another purpose disclosed to you when the information is collected or as otherwise permitted by law.

3. Financial Institutions and Lending Partners

IG Financial Solutions may work with financial institutions, lending partners, service providers, and other parties when reasonably necessary to evaluate, process, facilitate, service, or fulfill a financial-services request initiated by you.

Depending on the service you request, relevant application information may be provided to such parties for purposes including:

  • Evaluating an application
  • Determining eligibility for a financial product
  • Processing or underwriting a financing request
  • Verifying application information
  • Completing a transaction requested by you
  • Providing or servicing a financial product

Third-party financial institutions and lending partners may maintain their own privacy policies and practices.

Your consent to receive SMS messages from IG Financial Solutions is not transferred to a third-party lender or other business.

If another financial institution or lending partner wishes to send you SMS messages, that company is responsible for obtaining any consent required for its own messaging program.

4. SMS and Mobile Messaging Privacy

If you separately opt in to receive SMS messages from IG Financial Solutions, we may send transactional and customer-care messages relating to your inquiry or requested services.

Messages may include:

  • Application-related notifications
  • Document requests
  • Document-receipt confirmations
  • Secure document-review or document-signature links
  • Appointment or scheduled-call reminders
  • Status notifications
  • Customer-support communications
  • Other administrative communications related to services you requested

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of SMS messages.

Reply HELP for assistance, call us at 888-500-9519, or email info@igfinancialsolutions.com.

Consent to receive SMS messages is not a condition of obtaining services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for their marketing or promotional purposes.

This limitation applies specifically to your mobile phone number, SMS opt-in information, and consent to receive text messages from IG Financial Solutions.

SMS consent provided to IG Financial Solutions applies only to communications from IG Financial Solutions and is not permission for another company or lending partner to send you SMS marketing messages.

5. How We May Disclose Information

Except for the mobile-information and SMS-consent restrictions described above, we may disclose personal information when reasonably necessary to operate our business or provide services you request.

This may include disclosure to:

Service Providers

We may work with service providers that support functions such as:

  • Website hosting
  • Information technology
  • Data storage
  • Electronic documents and signatures
  • Customer communications
  • Information security
  • Fraud prevention
  • Analytics
  • Customer support
  • Professional services

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Financial Institutions and Lending Partners

Information relevant to a financial-services request may be provided to financial institutions or lending partners when reasonably necessary to evaluate, process, facilitate, service, or fulfill the service requested by you.

This does not include transferring your consent to receive SMS messages from IG Financial Solutions.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to a subpoena, court order, regulatory request, or other lawful process
  • Cooperate with law-enforcement or regulatory authorities
  • Prevent fraud or security threats
  • Protect our legal rights, customers, employees, or others
  • Enforce agreements or policies

Business Transactions

Information may be disclosed as permitted by law in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Operate website features
  • Maintain website security
  • Analyze website traffic
  • Understand how visitors use our website
  • Remember preferences
  • Improve our website and services

You may configure your browser to block or delete certain cookies. Some website features may not function properly if cookies are disabled.

Our website may also use third-party services such as Google reCAPTCHA to help protect forms from fraud, abuse, or automated submissions. Use of those services may be subject to the applicable provider's privacy policy and terms.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, electronic communication, network, or data-storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Process or service transactions
  • Maintain appropriate business records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Comply with legal, regulatory, accounting, or reporting obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Communication Choices

Text Messages

You may opt out of SMS communications from IG Financial Solutions at any time by replying:

STOP

You may receive a final confirmation message after opting out.

For assistance, reply:

HELP

You may also contact us at 888-500-9519 or info@igfinancialsolutions.com.

Email

Where applicable, you may unsubscribe from promotional email communications using the unsubscribe instructions contained in those messages.

We may still send non-promotional communications reasonably necessary to respond to an inquiry, provide requested services, administer a transaction, or satisfy legal obligations.

10. California Privacy Rights

California residents may have certain rights concerning their personal information under applicable California law.

Depending on the nature of your relationship with IG Financial Solutions and applicable legal requirements, these rights may include the right to request information regarding personal information we collect, use, or disclose and, where applicable, to request access, correction, or deletion of certain personal information.

Certain information collected in connection with financial products or services may be governed by separate federal or state financial-privacy laws or exemptions.

To submit a privacy-related request, contact:

info@igfinancialsolutions.com

We may need to verify your identity before processing a request.

11. Children's Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 through this website.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it where required.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

IG Financial Solutions is not responsible for the privacy practices, content, or security of websites or services that we do not control. We encourage you to review the privacy policies of third-party websites before providing personal information.

13. Additional Financial Privacy Notices

Certain information collected in connection with financial products or services may be subject to additional federal or state financial-privacy requirements.

Where applicable, IG Financial Solutions may provide additional privacy notices relating to particular financial products, services, or customer relationships. Those notices supplement this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal and regulatory requirements.

When changes are made, we will update the Effective Date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

IG Financial Solutions
16458 Bolsa Chica Street
Huntington Beach, CA 92649

Phone: 888-500-9519
Email: info@igfinancialsolutions.com
Website: igfinancialsolutions.com

Copyright © 2026 IG Financial Solutions - All Rights Reserved.

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